![]() ![]() ![]() Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.Ħ. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions ( not by dragging something to the Trash.)ĥ. You should do that even if the software is not causing the problem, because it's useless.Ĥ. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. Make sure you have a fully up-to-date installation of OS X.ģ. It's the starting point for further efforts to solve the problem.Ģ. Start with the steps recommended in this support article. Back up all data before making any changes.ġ. Take each of the following steps that you haven't already tried. There are many possible causes for this issue. Has anyone else encountered something like this or does anyone have any suggestions? I really don't want to have to choose between security updates and being able to hear anything via the MacBook. So it's something specific about the 10.10.5 update and what is probably an audio extension update.Īt this point I've already tried the usual tricks such as repairing the hard drive permissions, with no change in status. Similarly, restoring a TM backup to an earlier version of OS X puts everything back in working order as well. The physical hardware itself is fine, and the MacBook still chimes at startup. Built-in speakers or with headphones, it doesn't make a difference. The MacBook seemingly forgets that it has audio hardware, and behaves as if there is no sound hardware installed there is no volume control, and items are missing from the Audio section of System Report. With 10.10.4 audio was working as expected, however after upgrading to 10.10.5 audio ceases to work. Much to my surprise, I have found that installing the 10.10.5 update is breaking audio support on my Retina MacBook (2015). ![]()
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